Need info on delivery from KL to Penang or Johor? Our logistics FAQ covers tracking, insurance, quotes, cargo handling & warehousing in Malaysia.
Delivery & Coverage
1. How long does delivery usually take?
- Express Service: 1 to 2 business days for faster deliveries.
- Standard Consolidated Service: 3 to 4 business days at a more budget-friendly rate.
Service Features
2. Do you offer door-to-door delivery?
Absolutely! We provide convenient and efficient door-to-door pickup and delivery services to ensure smooth logistics for both senders and receivers.
3. Do you provide real-time shipment tracking?
Yes. Our lorries and partner vehicles are equipped with GPS tracking for internal monitoring. While public tracking isn’t currently available, our team can provide status updates upon request.
4. Is insurance available for shipments?
Yes, optional cargo insurance is available upon request. We recommend it for high-value shipments to ensure extra protection during transit.
Shipment Guidelines
5. Are there weight or size limitations?
We can handle everything from small parcels to large, bulky cargo. Although there are no strict limitations, oversized or heavyweight items may require special arrangements. Contact us for specific handling advice.
6. Can you transport fragile or sensitive items?
Yes. We provide specialized packaging and handling for fragile or sensitive goods to ensure they arrive safely.
Logistics Solutions
7. Do you offer warehousing and storage services?
Yes. We provide secure warehousing and distribution services in KL, Johor, and through our associate partners. Custom solutions are available upon request.
8. What types of goods do you transport?
We handle a wide variety of cargo, including:
- Electronics
- Furniture
- Industrial equipment & machinery
- Construction materials
- Packaging supplies
- Automotive parts
- Consumer goods
- General cargo
Quotations & Payments
9. How can I get a quote?
You can request a free quote via WhatsApp, phone, email, or through our website inquiry form. We’ll respond quickly with a competitive rate.
10. What payment methods do you accept?
We currently accept bank transfers as our primary mode of payment.
Still Have Questions?
Reach out through our Contact Page, or send us a message directly. We’re here to help!